Hospice

Extend compassion and strengthen care.

Deliver comfort and continuity around the clock with Never Alone, the care access and coordination platform that ensures patients receive timely support, families feel confident, and staff have reliable backup when it matters most.

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Ensure every moment counts

Provide consistent, compassionate coverage during the most vulnerable moments of care. Never Alone connects hospice staff to the facility’s clinical team or to our physician network, giving patients the comfort of timely care and families the peace of mind that help is always available.

Support your team

Ease burnout and reduce after-hours strain. Never Alone serves as your always-on clinical safety net, enabling immediate communication with on-call nurses, physicians, or care partners. Teams can focus on presence and compassion while the platform manages routing, escalation, and documentation automatically.

Capture and demonstrate quality

Never Alone keeps auditable records of all calls and responses, making it simple to show responsiveness, monitor trends, and meet compliance requirements. Strengthen quality metrics, improve family satisfaction, and build trust with payers and regulators through transparent reporting.

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Never Alone is an elderly care assistant unlike any other – empowering, always-on, and incredibly easy to use.

Upload resident info

Add details about each resident to the Never Alone platform, including insurance information. All patient info is ready and waiting when a call is initiated.

Choose the call urgency

Select whether your call is medical or non-medical with just a tap, ensuring our providers enter the conversation prepared.

Connect in minutes

Link up with a knowledgeable and receptive provider in under 3 minutes to get medical guidance, urgent help, or simply a warm voice of assurance.

Help is right there. It's accessible and it gives you peace of mind.

Donna, 68

Patient

It's terrific. I'm not completely isolated, it's a wonderful feeling.

Audrey, 86

Patient

Frequently asked questions:

What security measures are in place?

The Never Alone platform utilizes a trusted, single-purpose, single-app device, reducing potential safety and security issues. Users may only listen to conversations when directly on a call; it is not a passive watching or listening device and cannot be used as such. Think of our product as a dedicated, secure line where the only purpose is conducting one-to-one medical conversations.

In what states is Never Alone credentialed?

We’re available in a growing list of states. Please contact us to see if we’re already available or coming soon to yours.

How long does implementation take?

Thirty days from start to finish. During that time, you and your staff will be guided through an onboarding process, receive devices, sign up with a provider, and upload patient information to our system.