Behavioral Health

Expand access. Strengthen engagement.

Never Alone brings Behavioral Health support directly into clients’ homes through a dedicated device or mobile app. With one touch, clients can connect to your care team or our physician partners for guidance and follow-up whenever it’s needed. This simple, reliable access helps people stay connected, supported, and on the path to recovery.

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Reach more clients

Break down barriers to care by extending your reach beyond the clinic. Never Alone enables consistent support for clients in rural or underserved areas, ensuring that no one goes without access to help between appointments.

Streamline operations

Automated check-ins, reminders, and reporting make it easier to monitor progress and keep records up to date. HIPAA-compliant tracking reduces administrative work so your staff can focus on meaningful engagement with clients.

Improve outcomes and retention

Regular virtual touchpoints help clients stay engaged and follow their care plans. Agencies using Never Alone have seen improved follow-up rates, fewer missed appointments, and stronger client relationships built on trust and availability.

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Never Alone is an elderly care assistant unlike any other – empowering, always-on, and incredibly easy to use.

Upload resident info

Add details about each resident to the Never Alone platform, including insurance information. All patient info is ready and waiting when a call is initiated.

Choose the call urgency

Select whether your call is medical or non-medical with just a tap, ensuring our providers enter the conversation prepared.

Connect in minutes

Link up with a knowledgeable and receptive provider in under 3 minutes to get medical guidance, urgent help, or simply a warm voice of assurance.

Frequently asked questions:

What security measures are in place?

The Never Alone platform utilizes a trusted, single-purpose, single-app device, reducing potential safety and security issues. Users may only listen to conversations when directly on a call; it is not a passive watching or listening device and cannot be used as such. Think of our product as a dedicated, secure line where the only purpose is conducting one-to-one medical conversations.

In what states is Never Alone credentialed?

We’re available in a growing list of states. Please contact us to see if we’re already available or coming soon to yours.

How long does implementation take?

Thirty days from start to finish. During that time, you and your staff will be guided through an onboarding process, receive devices, sign up with a provider, and upload patient information to our system.